Plain Talk Guarantee

1. The Contractor
A survey by the Small Business Administration indicated that contractor failure may leave homeowners with unfulfilled promises and worthless warranties. Today’s business conditions increase the chance of failure even more, so it is imperative that you entrust your home building and renovating to an established and stable contractor whose warranty will protect you. Capizzi Home Improvement, Inc. is a firm, which has established a reputation for quality and integrity serving Cape Cod and the Islands since Tom Capizzi began in 1976. This family business is located at 1645 Newtown Road in Cotuit. In an industry where there is a high rate of business failure, our company has maintained the same telephone number since 1976- an indication of our business stability.

2. Materials
There are two basic grades of materials for builders and homeowners. Minimal grade or “builder quality” is produced for price considerations to serve builders of new homes and department stores. However, consumer protection agencies recommend otherwise: quality products are usually the best investment for the homeowner. Since labor costs remain the same for installing either grade of materials, we feel that the saving by using cheap material is not cost-effective. This is why we research all building materials to select quality, which will provide maximum return on investment for the homeowners.

3. Customer Service
Our reputation has grown from providing prompt detailed estimates and proposals, followed up by quality work and warranty service. Our success is due to referrals and repeat business from satisfied customers. Where others may fail to put in writing what is – and what is not – included in an agreement, we are different. We spell it all out for you, in detail.

4. Insurance
Building is a high risk business. As a homeowner, you should be wary of contractors who do not provide you with adequate insurance protection. Accidental injury to a worker, a passerby or damage to your home could cause considerable financial loss for you if you are not insured against it. We provide a certificate of insurance, issued in your name from our insurance carrier, stating our coverage of Workmens Compensation and Public Liability designed for your protection.

5. Craftsmen
Maintaining a work force of skilled craftsmen has always been a problem for a contractor. Fortunately, our steady flow of work attracts conscientious and competent individuals. Our people like to – and want to – work every day. They also enjoy a steady income and fringe benefits not usually found within the building industry. This enables us to keep good men on the job for the ultimate benefit of our customers.

6. Customer Satisfaction
We at Capizzi Home Improvement recognize that integrity is the keystone of a successful business. Isn’t this just the kind of company you want to service your property?

See our “7-Point No Home Improvement Runaround Guarantee.” (PDF)